1. Introduction
Welcome! Our website is designed to inform prospective clients about our services and facilitate initial contact through tools like Calendly. By accessing or using our website, you agree to comply with the following terms and conditions (the "Agreement"). If you do not agree to these terms, please do not use this website.
2. Privacy and Data Use
Your interaction with our website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy here.
3. Electronic Communications
When you visit our website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically in response to your inquiries.
4. Scheduling Appointments
Our website may use third-party tools, such as Calendly, to schedule appointments. Please be aware that these tools have their own privacy policies and terms, which we encourage you to review.
5. Service Description
MEDIA19 LLC specializes in video editing, production, and YouTube channel management. The specific services and descriptions provided on this website are for informational purposes and are subject to change without notice.
6. Use License and Restrictions
You are granted a limited license to access and use the website for its intended purpose - to learn about our services and initiate contact. Unauthorized use, duplication of content, or misuse of this website is strictly prohibited.
7. Disclaimer
The materials and information on Media19 website are provided "as is" without warranty of any kind, express or implied.
8. Limitation of Liability
MEDIA19 LLC will not be liable for any damages arising from the use or inability to use the materials or information on this website.
9. Indemnification
You agree to indemnify and hold harmless MEDIA19 LLC from any claims, damages, or expenses arising from your use of the website.
10. Modifications to Terms of Use
MEDIA19 LLC reserves the right to update or modify these terms at any time without prior notice. Your use of the website following any such change constitutes your agreement to follow and be bound by the terms as changed.
11. Governing Law
These terms are governed by the laws of the State of Florida, and any disputes related to these terms will be subject to the exclusive jurisdiction of the courts of Florida.
12. Contact Information
For any questions regarding these terms, please contact us at support@media19.io.
Fulfillment Policy:
This page outlines the key policies related to how we deliver our services, what to expect after purchase, and how we handle support, payments, and cancellations. We believe in transparency—so our clients always know what they're getting.
What We Sell:
Media19 is a video editing and content creation agency built for entrepreneurs, real estate agents, and coaches.
Our services include:
Monthly short-form video packages for social platforms
Long-form video editing and content repurposing
Scripting, strategy, and content planning support
We do not sell physical products.
Pricing & Currency:
All pricing is displayed in USD (United States Dollars).
Payments are made securely via custom payment links sent after your strategy call.
Customer Support:
Need help or have a question? Contact us anytime
support@media19.io
We typically respond within 1 business day.
Fulfillment Terms:
Refund Policy
We do not offer refunds once services have begun. If there's an issue, reach out—we’ll do our best to make it right.
Delivery Policy
All videos are delivered digitally via Google Drive or a file-sharing platform of your choice. Delivery timelines are confirmed when we start each project.
Return Policy
As a service-based business, we do not accept returns.
Cancellation Policy
Monthly services can be canceled with 14 days' notice before your next billing cycle.
Legal & Access
Our services are digital and available globally. We do not ship or export any physical products.
Privacy
We value your privacy. Our Privacy Policy explains how your data is collected, used, and protected. We never sell or share your information.
Business Address Media19 LLC
1150 NW 72ND AVE TOWER I STE 455 Miami, FL 33162
Promotions
Any promotions, discounts, or free trials will always include full terms and expiration dates wherever they are offered.
Payment Security
While we don’t process payments through our website, all payment links are handled securely via third-party platforms that are PCI DSS compliant. Your payment data is always protected.
Accepted Payment Methods
Visa
Mastercard
American Express
Discover
Card Network Compliance
Media19 follows best practices outlined by card networks including:
Visa Rules and Regulations
Mastercard Rules
American Express Merchant Guide
Discover Network Rules
Have a question about billing or compliance? Reach out to support@media19.io.